App Guide - Phone and Ocean APP GUIDE

DOWNLOAD THE CITY EXPERIENCES APP TO REDEEM YOUR TICKET AND MUCH MORE!

Your ferry tickets are just a click away! Download the City Experiences app to buy tickets, view schedules and service alerts, and track your ferry in real time!
  • PURCHASE & STORE TICKETS

  • SCHEDULES

  • JOURNEY PLANNING

  • REAL-TIME UPDATES

  • LIVE FERRY TRACKING

       

EVERYTHING YOU NEED TO KNOW FOR A SMOOTH RIDE

How to start

1. Download the city experiences app from the App Store or Google play store.

2. Log in or create an account if you are a new user.

Tap the "Ferries" button on the bottom menu and select Puerto Rico Ferry.

4. You are ready to go. Welcome to the Puerto Rico Ferry app.

How to buy a ticket(s)

Press the "Buy Tickets" button on the home screen or in the menu.

2. Select the landing from which you wish to depart.

Select the tickets you wish to purchase and proceed to checkout.

4. Select or add the payment and tap the "Complete payment" button.

How to activate a ticket(s)

1. Press the "Use Inputs" button on the home screen or in the menu.

2. Log in or create an account if you are a new user.

3. Choose a ticket and present your activated ticket to the Puerto Rico Ferry mariner.

How to check ferry timetables

1. Press the "Timetables" button on the start screen or in the menu.

2. Select the location you wish to view.

3. The scheduled departures will be displayed.

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How to plan your trip

1. Tap "Destination search" on the home screen.

2. Select the location you wish to view.

3. The scheduled departures will be displayed.

How to subscribe to push notifications

1. After installation, allow the application to send you notifications.

2. Open the menu and select "Notifications".

3. Use the buttons to subscribe to general notifications.

How to check Puerto Rico ferry service alerts

1. The notices can be found on the first page of the timetables.

2. Open the menu and then select "Service Alerts".

3. You can also view the announcements under "Service Alerts".