COVIDA RESPONSE

SAFE TRAVEL WITH PORT RICO FERRIES

WHAT YOU NEED TO KNOW BEFORE YOU GO

The safety of our passengers and crew is of paramount importance. We aim to provide a safe way to travel around Puerto Rico by ferry. Our policy of using disposable face masks or cloth face coverings, rules and enhanced safety measures are detailed below. The goal is to keep us all safe and to achieve this let's work together.

MASKS MUST BE WORN TO BOARD THE FERRY IN PUERTO RICO

Federal guidelines require that a mask be worn when travelling on public transport - and this is no exception with Puerto Rico Ferry. Masks are required for boarding and during the entire trip, except for brief periods while eating, drinking or taking oral medications. When in closed environments, masks may not be removed for prolonged periods of time to eat or drink - masks must be worn between bites and sips.

Passengers under 2 years of age are not required to wear a face shield. Passengers with a medical condition that precludes them from wearing a mask must apply 6 feet between them and other passengers while on board Puerto Rico Ferry.

PASSENGER GUIDES

  • Wear the mask at all times
  • Keep a social distance of 6′ between you and other passengers.
  • Avoid touching your face
  • Wash your hands frequently. We have hand sanitizing stations located on the main deck of all Puerto Rico Ferry ships.

ENHANCED SECURITY MEASURES

During this time, we have improved our security procedures to protect our passengers and crew.

These reinforced measures include:

  • Daily temperature checks for our crew
  • Personal protective equipment provided to Puerto Rico Ferry crew members
  • Socially distanced approach and steering procedures
  • Hand sanitiser dispensers located on the platform of all Puerto Rico Ferry disembarkations.
  • Contactless boarding and ticketing system
  • Frequent cleaning of the areas of greatest contact throughout the day

ENJOY CONTACTLESS TRAVEL WITH THE CITY EXPERIENCES™ APP.

DOWNLOAD THE CITY EXPERIENCES FERRY APPLICATION

  • BUY AND STORE TICKETS

  • SCHEDULES

  • TRAVEL PLANNING

  • REAL-TIME UPDATES

  • LIVE VESSEL SEQUENCING

DOWNLOAD THE CITY EXPERIENCES APP TO BUY TICKETS, VIEW SCHEDULES AND SERVICE ALERTS, AND TRACK YOUR FERRY IN REAL TIME.
The City Experiences app offers you advanced features to make your journey smoother.

With the City Experiences app, you can:

  • Buy and save Puerto Rico Ferry tickets
  • Enjoy contactless boarding
  • Planning your trip
  • Receive real-time notifications and alerts
  • Follow your ferry in real time