San Sebastian - General Public

As part of the celebration of the Fiestas de la Calle San Sebastian from January 19-22, 2023, an increase in the number of passengers using the route between San Juan and Cataño is expected, so Puerto Rico Ferry will temporarily implement a special process for the purchase of tickets for these dates.

These temporary changes will allow Puerto Rico Ferry to accommodate increased passenger traffic and provide a more efficient process for those traveling to and from the holidays.

For travel to and from the Holidays from January 19-22, passengers traveling on the Metro Route will be required to purchase a single round-trip ticket for $1.00. This round-trip ticket will be valid for use only on these dates on the Metro Route.

The ticket can be purchased at:

To expedite the ticket sales and boarding process, passengers who purchase a round-trip ticket for this event in advance will only need to present their valid ticket at the Cataño terminal. The ticket purchased in Cataño will allow the return trip from San Juan.

 

Ticket Sales Information

 

  • The purchase of tickets in person "San Sebastian - General Public" will ONLY be available at the Cataño terminal and only cash will be allowed as method of payment.
  • Online passenger ticket purchases will be available on our website puertoricoferry.com under "San Sebastian - General Public 3 - 59 years old Round Trip $1.00".
  • Tickets purchased online must only be presented at the Cataño terminal.
  • No tickets will be sold at the San Juan terminal.
  • The "General Public 3 - 59 years old (*Not Valid for San Sebastian Event) $0.50" cannot be used for travel during these dates.
  • Round-trip holiday tickets are only valid from January 19-22, 2023 and cannot be used for a different date.
  • All sales are final. No refunds will be provided.
  • The purchase of a ticket does not guarantee that the passenger will be able to return to his/her destination of origin. Trips are subject to vessel availability, weather conditions and itinerary of operation.
  • Passengers should make their return arrangements to be at the terminal well in advance of closing time.

Passenger Information

  • Tickets for reasonable accommodations: a line of tickets for people requiring reasonable accommodations such as the disabled and elderly will be available in Cataño.
    • Only for people over 71 years of age, passengers with physical limitations or disabilities and with special needs.
    • Please note that only one (1) companion may accompany an elderly or disabled passenger in the reasonable accommodation line.
  • In case the person with reasonable accommodation is accompanied by more than one person, the rest of the group will purchase tickets in the regular line or as recommended by puertoricoferry.com
    • Only one companion will be allowed in the Reasonable Accommodation row.
  • Tickets for seniors, disabled and children will ONLY be available for purchase at the Cataño terminal.
  • Persons who are intoxicated, violently disturbed, or pose a threat to their safety or the safety of others will not be allowed in the terminal or on board the vessel.
  • Acts of vandalism or unauthorized sales inside or outside the terminal will not be allowed.

Pets

  • For the safety of our passengers, ALL pets (with the exception of service dogs) must travel in a crate or carrier. Passengers arriving with pets on a leash or without a carrier/kennel will NOT be allowed to board the ship.

Food and Beverage Consumption

  • Food and beverages will not be allowed beyond the boarding area.
  • All food and beverages must be discarded BEFORE entering the ship.
  • Food and beverages will not be allowed on any Puerto Rico Ferry vessel.

Alcohol Consumption and Smoking

  • Alcohol consumption and smoking are not allowed in Puerto Rico Ferry facilities and vessels.

Bicycle

  • Due to the large number of passengers expected this weekend, bicycles will NOT be allowed on the ship.